Call Details: sync_test_1754842161
Call Information
Contact ID:
sync_test_1754842161
Status:
completed
Category:
Not categorized
Call ID:
N/A
Retry Count:
0
Last Call:
N/A
Completed:
8/10/2025, 4:09:24 PM
AI Summary & Analysis
AI Category:
Qualified Lead
• Customer called to upgrade their subscription.
• Agent processed the upgrade to the premium plan.
• Upgrade was successful and customer did not require further assistance.
Call Transcripts
Transcript #1
| 8/10/2025, 4:09:26 PM
Customer: Hi, I need help with my subscription.
Agent: Hello! I'd be happy to help you with your subscription. What specific issue are you having?
Customer: I want to upgrade to the premium plan.
Agent: Great choice! The premium plan includes extra features. I can process that upgrade for you right now.
Customer: Perfect, please do that.
Agent: Done! Your upgrade is now active. Is there anything else I can help you with?
Customer: No, that's all. Thank you!